Fractional CFO · Accounting Infrastructure Builds · M&A · Strategic Finance

Your business is mission critical,
your financial operations should be too.

Mission Critical Accounting and Advisory partners with founder-led and growth-stage (e.g., private equity, venture backed, start-ups) companies to build the financial infrastructure, visibility and strategy needed to scale, transact and exit on your terms.

Book a free 30-minute call → Explore services
50+
Years combined experience
$400M+
P&L's managed
8x
Revenue growth supported
M&A
Buy-side & exit experience
Why "Mission Critical"

Some businesses can't afford downtime — in operations or in finance. We build the systems that keep both running.

BEN CAIOLA, CPA · RICH HILL, MBA

Mission Critical Accounting and Advisory was founded by two operators who have spent their careers inside finance functions that couldn't afford to fail — through rapid growth, acquisitions, integrations and successful exits.

Ben is a CPA and seasoned executive with over three decades of accounting and finance experience. Ben has led finance organizations for the past 20+ years, including CFO roles at PE-backed and growth-stage companies. He has deep expertise in M&A, ERP implementations and building finance functions that scale. Rich brings 16+ years of finance leadership inside critical power and specialty services, including building financial infrastructure and leading the sell-side transaction that resulted in the acquisition of Quality Uptime Services by ABM Industries.

Together, we partner with founder-led and growth-stage companies to professionalize the finance function, sharpen decision-making and prepare for the next inflection point — whether that's growth, acquisition, or exit.

What we do

Senior financial leadership, without the full-time cost.

From strategic CFO advisory to embedded financial leadership through a transaction — we work at the level your business needs, when it needs it.

01 / SERVICE

Fractional CFO & Finance Leadership

Senior-level financial leadership for businesses that need clarity, control and a partner at the leadership table.

  • Lead finance function & team development
  • Board and investor reporting
  • Cash flow & capital structure management
  • Strategic decision support
02 / SERVICE

Financial Planning & Analysis

Turn your numbers into actionable insight — so you can price, plan and grow with confidence.

  • Budgeting & rolling forecast models
  • KPI development & performance dashboards
  • Scenario & sensitivity analysis
  • Profitability & cost optimization
03 / SERVICE

M&A Advisory & Integration

From target evaluation through close and integration. We've been on both sides of the table.

  • Target evaluation & valuation modeling
  • Buy-side and sell-side diligence support
  • Integration planning & execution
  • Post-transaction performance tracking
04 / SERVICE

Accounting Infrastructure

Build a finance function that scales — from chart of accounts to ERP and beyond.

  • ERP selection and implementation
  • Month-end close process design
  • GAAP compliance & audit readiness
  • Internal controls & process design
05 / SERVICE

Operational Improvement

Align finance with operations to unlock margin and productivity at the job, contract and crew level.

  • Job costing & contract profitability
  • Technician & resource utilization
  • Sales & incentive structure alignment
  • Margin & EBITDA improvement
06 / SERVICE

Transaction Readiness

Prepare your business for investors, lenders, or exit — so your numbers tell the right story.

  • Financial story development
  • Data room preparation
  • Quality of earnings support
  • Banker, investor, & advisor coordination
Who we work with

Operators we understand.
Inflection points we've lived through.

We work best with companies where finance has outgrown its current state — where the owner, CEO, or sponsor needs a partner who can step in, see clearly and lead.

Critical Power & Data Center Services

UPS maintenance, battery, electrical contracting. Job costing, technician utilization, contract profitability.

Specialty & Trades Services

Founder-led service businesses scaling beyond the spreadsheet and ready to operate by the numbers.

Growth-stage Companies

Growth-stage companies building infrastructure for investor/board reporting, scale and the next milestone.

Pre-Transaction & Exit

Owners preparing for a sale, recap, or strategic process — where financials must tell the story.

The partners

Two operators.
One mission-critical standard.

Mission Critical is led by two finance executives who built their craft inside the kind of companies they now serve.

Ben Caiola, CPA

Co-Founder · CFO Leadership & M&A

Ben is a CPA with 20+ years as a senior executive helping companies scale, professionalize and create long-term value. He has served as CFO and Controller for PE-backed and growth-stage businesses, leading finance through rapid expansion, acquisition integrations and transaction processes — including as CFO of a national critical-power service organization.

Ben graduated magna cum laude from New York University's Stern School of Business with bachelor's degrees in Accounting and Economics.

CPA CFO · CONTROLLER ERP IMPLEMENTATION
  • Built finance infrastructure supporting 8x revenue growth for a PE-backed company
  • CFO of an international advisory firm & a national critical-power service org
  • Led multiple acquisition integrations & ERP implementations
Connect on LinkedIn →

Rich Hill, MBA

Co-Founder · Critical Power & Specialty Services

Rich brings 16+ years of finance leadership inside critical power and electrical contracting. He built financial infrastructure at Quality Uptime Services, led multiple buy-side acquisitions, owned the sell-side process resulting in the company's acquisition by ABM Industries and served as FP&A Director at ABM post-transaction.

Rich graduated from Western Connecticut State University with a bachelor's degree in Business Administration with a concentration in Accounting. He also received a master's in business administration with a concentration in Public Accounting from Iona College.

MBA FP&A M&A · BUY & SELL-SIDE
  • Led the financial side of the QUS → ABM acquisition
  • $400M+ in managed P&L; PE-backed FP&A experience
  • Built job costing, dashboards & cash flow systems from scratch
Connect on LinkedIn →
How we work

A clear path from chaos to clarity.

PHASE 01

Diagnose

30-minute call followed by a Profit & Cash Flow Analysis. We surface what's leaking, what's mispriced and what's at risk.

PHASE 02

Stabilize

Clean books, accurate close, real cash visibility. The foundation has to hold before anything else.

PHASE 03

Operate

KPI dashboards, job costing, forecasting and operating rhythm. You stop guessing and start running the business by the numbers.

PHASE 04

Scale & Transact

Growth capital, acquisitions, transaction readiness. Whatever the next chapter looks like, your numbers are ready to defend it.

Start the conversation

Your numbers should work as hard as you do.

Start with a free 30-minute call. We'll listen, ask the right questions and tell you honestly whether we're the right fit for what you're trying to build.

Book a Call →
Ben Caiola, CPA
Rich Hill, MBA
Connect
LinkedIn · Ben
LinkedIn · Rich